Frequently Asked Questions

Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are
just some of the frequently asked questions we receive.


No. You just should let our cleaner enter your home and left your instructions if you have any special needs. Our cleaner will complete cleaning job with professional manner. They will left your home and lock the door. If you like to give our cleaner key for next visit, Pink Ladies Cleaning will have a registration document for key keeping.
Our cleaners are pets friendly people. You just need to keep your pet in one safe place when our cleaner works in your home.
If you are not at home, please write it on a paper and leave on the front table. Our cleaner will follow the instructions and perform the jobs for you.
Our cleaners all have to do a background check when they got hired. Pink Ladies believe good employee is the essential for success of business. Pink Ladies has training program for every employee, and check for employee’s performance routinely.
You have to call or email Pink Ladies within 24 hours. Pink Ladies will send someone to fix the problem for you.
Pink Ladies Cleaning Services accept Visa, America Express, Master Card, PayPal and Cash.
Just call or email Pink Ladies and re-schedule it!
Our first visit cost more time to do a deep clean. Then, next time we spend less time to clean you home. If you have special instruction, these may cost more time as well.

Can’t find what you’re looking for?

Get help from our Customer Service team
Please choose one of the option